Software Behavior

Phobits takes great care in ensuring your online safety and your personal experience on our web site. We are concerned with the negative trends we have seen with malicious Internet software and websites. There has been an ever-increasing cause for alarm with websites that try to steal your personal information, your money, and rob you of your privacy. The following describes the better software behaviors Phobits creates within our products and services. If you have doubts or suspicions about anything that you experience on the Phobits website, please contact Phobits via email at .

No Software Installation

Phobits does not ask you install software, download software, or in any way modify your computer. While on the Phobits web site, if you ever experience anything that requests you to upgrade your computer, download software, or modify your computer, say no. Phobits will never ask you to do those things. Any such requests are considered ‘malware’, malicious software. Malware tries to trick you into doing those things, and if you say yes, then you may be exposing yourself to malicious use of your computer.

Use of your Personal Information

Phobits believes that any company that asks for your personal information, such as your name or email address, should let you know how they intend to use that information. You should always have the right to not allow your information to be used in ways that you do not approve it to be used. Your information should never be given to anyone else that you did not approve for it to be given. Phobits will never give your information to anyone that we did not clearly tell you who we would share the information with and give you the option to say no. Please see our Privacy Policy for more information about how Phobits collects, stores, and protects your information.

Software Respect

Software behavior must be respectful of you. We will never allow our software to insult or demean you in any way. We do not allow stereotypes in our products or advertising. We do not insult you if you do not select to buy or use a feature of our software. We will not use nagware to berate you into buying or using a software feature. Nagware includes software that constantly asks you to select something or it remains on the screen and won’t go away until you do select it. Phobits does not use nagware because we are not the nagging types. We are respectful of you, our customer.

We don’t make decisions for you

Software should never force you to “opt-in” and demand that you otherwise op-out. Opt-in means software does something you may not want it to do and requires that you to select not to do that thing, such as sharing your information with advertisers and demanding if you don’t want to share you information that you must select not to do so. Opt-in is strictly forbidden at Phobits. Our software will never make selections for you. We may offer, from time to time, something that you can choose to do, but we will never automatically enroll you in anything. A typical opt-in used by many companies, but not at Phobits, is the automatic renewal of your subscription by charging your credit card or online pay account. Phobits does not, and will not, automatically use your information to do anything including charging credit cards. Automatic subscription renewals are strictly forbidden at Phobits.

Keeping Your Preferences

Many software products change your user preferences to force your use of newly released features to increase customer use of features. Often these user preference changes happen when software is upgraded. At Phobits, we will never change any setting that you have previously selected. We will honor your choices. Software behavior must be reliable, and you should expect that reliable software maintains your selections at all times.

Hidden Controls

Some software hides controls from you until you hover the mouse pointer over an area. This is not only annoying because users cannot find what they are looking for, but it also prevents many users from fully using the software as they never find those hidden controls. Phobits believes if there is an option for you to use then it will be visible and obvious for you to use.

Zero-Defects

Many software companies produce low quality software. They believe creating features, even those with defects, or bugs as they are called in the software industry, is acceptable because they are focused on the quantity of feature and not the quality. At Phobits, we believe software behavior must be reliable above all else, so we focus on the quality of our software. We won’t introduce new features if an existing feature needs defect resolution first. We have a zero-defect policy at Phobits that says features must work well before we work on new features. You deserve working software, and Phobits works hard to ensure our software is reliable for you.

Software Ecosystem

All software, including websites, is comprised of other software and developed using tools, technologies, and services provides by a variety of companies. Our software ecosystem is carefully engineered to not allow your information to escape our control. Phobits is careful not to use any other software in producing our products and providing our services to you that in any way would compromise your information.

We don’t allow our software or databases to be hosted by anyone else; we host all of our software and databases ourselves, in our data centers, on our servers. Everything we do is located in our data centers. We don’t allow our software source code to leave our buildings. Nothing is hosted external to a Phobits physical location. We don’t allow remote access to our servers that we use to build our software and services. We don’t even allow our employees to remotely access our network and servers. We keep strict control over all aspects of our software and systems so that your information is not compromised.

Legal Protections

Phobits understands that not everyone understands law, especially international law. There are significant legal issues with your information being shared across international boundaries. No software at Phobits will ever allow your information to be knowingly sent across international boundaries without your explicit knowledge. Our software does not use services outside of the United States. However, if you access Phobits from outside the United States, then you obviously understand that any information that you access on the Phobits website has crossed international boundaries to get to you. Please read our Privacy Policy for more information about how Phobits respects and treats your personal information.

Share your thoughts

If there is something about our software behavior that you think could be improved, please let us know by contacting Phobits via email at . We'd love to hear from you!

If you prefer, you can write the Phobits Software team via postal mail using the address below. Please provide your name and address so that we can respond to your comments.

Phobits
Attn: Software Behavior
P.O. Box 37142
Panama City, FL 32412

Courtesy drives our company!