Close Child Account
Parents and legal guardians of children may close the online Phobits account of a child in their care. Phobits understands that children can be clever and possibly create online accounts without the permission of supervising adults. Also, sometimes an adult may open an account for a child but later decide that is not in the child's best interests to keep the account open. If you are a parent or legal guardian of a child, you have the right to close your child's account. A legal guardian includes public officials that have supervisory oversight for a child, such as foster care parents.
To close a child's account, you may simply enter their signed-in account and click on their account and choose to close it. If the account is not signed in, and you do not have the user name and password to sign in, you may request to close the account using the steps outlined below.
Request to Close Child's Account
You may request to close your child's account on Phobits using one of the methods described in the Reporting Methods section below. Please read the required information in the next section and be sure to include the required information when making your request.
Urgent Account Block Request
If you need to immediately block a child's account to prevent harm to the child, you may request an immediate and temporary block of the account.
Please see our Urgent Account Block page for more information.
Required Information
You must provide at least the following information when making a request to close a child account.
class="indent">
1. The name of the account.
2. The name on the account.
3. The date of birth of the account holder.
4. The email address of the account holder, if known.
5. Your full name, address, phone number, and email address.
Phobits will contact you to obtain more information and to provide further guidelines for closing the account.
Reporting Methods
You may request to close a child account by using one of the following two methods.
You may request to close your child's account by sending Phobits the required information to the following email address.
Postal Mail
You may request Phobits close your child's account by sending the required information using the mailing address below. You may use tracking and/or signature required if you wish as Phobits will gladly sign for postal mail.
Phobits
Attn: Child Account
P.O. Box 37142
Panama City, FL 32412
Note that FedEx and UPS will not deliver to the postal address above as it is a postal mail box.